Terms and Conditions

1. Introduction
These Terms and Conditions (“Terms”) govern the use of our website, the booking of beauty services, and the purchase of physical products, digital products, and training courses offered by MÓRE beautyspace (“we”, “us”, “our”). By accessing our website, booking a service, or purchasing any product, you agree to comply with and be bound by these Terms.

2. Services and Bookings
2.1 All appointments for eyebrow and eyelash treatments must be booked in advance via our website.
2.2 A non-refundable deposit may be required to secure your booking. The deposit amount will be deducted from the total service cost.
2.3 Appointments can be rescheduled with at least 48 hours’ notice. Cancellations made less than 48 hours before the appointment will result in the forfeiture of the deposit.
2.4 We reserve the right to refuse service to any client if health, safety, or conduct concerns arise.
2.5 Consent Forms – Before undergoing any brow lamination, tinting with dye or henna, or permanent makeup (PMU) procedure, clients must complete and sign a Consent Form. This form confirms that:

  • The procedure has been explained and understood.

  • All relevant medical conditions, allergies, and sensitivities have been disclosed.

  • The client accepts potential risks and understands aftercare instructions.
    2.6 We will not proceed with any treatment unless the Consent Form is completed and signed. Refusal or failure to sign the form will be treated as a client cancellation and may result in the loss of the deposit.

3. Physical Products
3.1 All physical products are subject to availability.
3.2 Delivery times are estimates and may vary due to factors beyond our control.
3.3 Customers may return unopened and unused products within 14 days of receipt for a refund, excluding delivery costs. Return shipping fees are the customer’s responsibility.
3.4 Opened or used products cannot be returned for hygiene and safety reasons.

4. Digital Products and Training Courses
4.1 All digital products, including e-books, training manuals, and online courses, are delivered electronically via download or secure online access.
4.2 Due to the nature of digital content, all sales are final and non-refundable once access has been granted or the product downloaded.
4.3 All training materials are protected by copyright. They may not be copied, shared, or resold without our written permission.

5. Health Disclaimer
5.1 Beauty treatments carry inherent risks. By booking a service, you confirm that:

  • You have no medical conditions, allergies, or skin sensitivities that could cause adverse effects.

  • You have disclosed all relevant health information to us prior to treatment.
    5.2 We are not liable for adverse reactions unless caused by proven negligence.

6. Payments
6.1 All prices are in GBP (£) and include applicable taxes unless otherwise stated.
6.2 We accept payments by credit/debit card, PayPal, and cash (for in-salon services only).
6.3 Orders and bookings will only be processed once full payment or required deposit has been received.

7. Limitation of Liability
7.1 To the fullest extent permitted by law, we disclaim all liability for loss, damage, or injury resulting from the use of our services or products.
7.2 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence.

8. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.